Social Performance Management Internship


Start date is Monday 20 July 2015

Opportunity is a non-profit organisation that relies on the great work our volunteer team carries out. This is a volunteer role that will provide the successful applicant with a wonderful learning opportunity. No employment relationship will be created between Opportunity and the successful applicant.

The role will assist our team in developing tools to manage, report and disseminate the information coming through our SPM program. A major objective for this role will be to continue the development of a knowledge platform (the “Opportunity SPM Hub”) where our partners can access guides, tools and templates to facilitate SPM strategy implementation in their organisations. He or she will also be helping the team in researching the most recent developments on best practice in SPM and the wider microfinance sector. As a team we work on a global program to help our partners (+40) measure their performance and implement changes to improve the services that they provide to the poor. This will be a multitasking role which will include tasks around knowledge management, data analysis, writing reports and building communication materials to promote and share the program’s progress and results.

SPM helps us translate our social mission into practice. The objective of the program is to continuously see improving outcomes for clients, made possible through the use of consistent and comprehensive social data. Such information allows Opportunity and our local partners to better understand, improve and reflect on our social performance. Please go to our first Social Performance Report for more details about the Program.

• Manage the “SPM Hub” knowledge platform project: develop content (step-by-step “how to” guides, templates and other tools), assign tasks to / collaborate with contributing team members. Edit existing content and load on WordPress for website use.
• Help review social performance information submitted by our MFI partners to date
• Assist the team in the analysis, aggregation and filtering of social data reported
• Support the team in writing blogs, presentations, reports that will help us in promoting the program externally and publishing results to date
• Assist in preparation of Opportunity’s next social performance report
• Research industry publications on SPM or other microfinance developments
• Handover training to new intern at the end of the internship

The intern will have the opportunity to attend regular meetings with the SPM team as well as staff meetings and training with interns from other departments.

• Commitment to work voluntarily, three days a week over a period of 19 weeks in our Sydney office
• Tertiary qualifications in finance, economics, business or international development is essential
• Confident communicator with clear written and verbal communication skills
• Ability to research topics and write high-quality reports in English
• Competent in Excel, Word, PowerPoint and Outlook
• Knowledge of website design and digital content development an advantage
• Ability to multi-task, prioritise and work efficiently
• Organisational skills and meticulous attention to detail are essential.
• Ability to work independently and liaise with international colleagues, with strong team spirit but self-driven and self-motivated
• Willingness to learn and undertake a variety of tasks
• Ability to multi-task, prioritise and work efficiently
• Flexible with a can-do attitude and a willingness to help wherever is needed.

Interns will be selected based on the intern selection committee’s judgement of best suitability to the following criteria:
• Commitment to the core values and aims of Opportunity
• Skills suitability (as per the application requirements)
• Commitment to the internship program
• Passion for helping families out of poverty through microfinance
• Compassionate, flexible and cooperative
• Cultural fit with the Opportunity team.

To apply for the voluntary Social Performance Management Internship, simply email your resume and a cover letter (no more than one page) to In the cover letter, please explain why you would like to intern at Opportunity and how you think your skills meet the requirements of the role. Please note that applications without a cover letter and portfolio will not be considered.

Applications close 13 July 2015. Intern start date is 20 July 2015.

Location: Sydney CBD
Organization: Opportunity International
Organization Website:
Date: 07/20/2015 – 11/27/2015
Contact: Sarah at for more information.

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